How do I install my mosaic?

Our mosaics come pre-assembled on mesh sheets for easy installation. Follow these steps:

Lay out mesh sheets.

Apply thinset adhesive to tile backing

Press sheets into adhesive

Tap sheets with trowel to ensure contact

Grout between tiles

Can I get a design mockup first?

Yes, we provide a free digital mockup of your custom design prior to production. This allows you to preview and request revisions.

What are your shipping costs and timeframes?

Standard international shipping is free. It takes around 4 weeks to arrive after ordering. If you wish to get it sooner, feel free to let us know and we can further expedite it.

Do you ship worldwide?

Yes, we offer free standard shipping to destinations worldwide.

Are tiles suitable for outdoor use?

Our tiles are suitable for indoor and outdoor applications. Sealing is recommended for outdoor installations.

Is the design and size customizable?

Yes, we create each mosaic project completely custom according to our clients' unique specifications. Whether you need a certain size, layout, materials, or personalization - we can design and produce it to your exact requirements. Just talk to us about your vision and we'll make it happen!

Will you install my mosaic?

We only provide the mosaic tiles - customers are responsible for hiring any installation labor needed.

What maintenance is required?

Mosaics require little maintenance. Simply sweep or wipe clean with water. Sealing is recommended for outdoor surfaces.

How are the tiles packaged?

Tiles are mounted on mesh backing and packed safely in a custom wooden boxes according to design layout for protection. Extra tile pieces are always included. If the mosaic is a large size it is often sectioned and shipped for ease of installation and shipping.

What type of mosaic is suitable for heavy-traffic spaces?

Ceramic tile mosaics hold up best to foot traffic and wear-and-tear. Their durable compositions can withstand high-traffic areas like entryways and commercial floors.

What adhesive should I use?

We recommend using a latex-modified thinset mortar for installing mosaics both indoors and out. It provides excellent bond strength.

How much grout coverage is needed?

Apply grout over the entire mosaic surface, forcing it deep into the joints with a rubber grout float. Wipe excess from tile surfaces before it dries.

How do I grout?

In summary: mix grout, apply firmly into joints, allow to haze, wipe clean, then seal if desired.

What grout color works best?

Lighter grout colors usually complement mosaic designs best by not overpowering the tiles. Grey, beige and white are top choices.

Can the design be customized?

Yes, we offer fully custom designs to suit your needs and space. Contact us to discuss design options and modifications.

What adhesive should I use for outdoor installations?

For durability, use a waterproof, 100% silicone adhesive rated for outdoor use below grade or in areas exposed to water.

How do I care for outdoor mosaic?

Periodically sweep or power wash to remove dirt. Reapply a penetrating sealer every 1-2 years to protect against stains and moisture damage.

What size projects do you work on?

We have created mosaics for floors, walls, backsplashes, fountains and more in all sizes - from small accents to large interior/exterior features.

Installation recommended guidelines

The substrate (or base) for the mosaic tile must be perfectly flat and smooth. Then spread thinset mortar and press the mosaic in. Press the mosaic tile sheets occasionally with a clean rubber tile float or with a small piece of wood (about 12 inches square). Do so gently to prevent squeezing thinset out. Your tiler will gently tap or press the mosaic in making sure all the small tiles are imbedded and even. This insures no tile edge is exposed and the mosaic is flat.

Use unsanded grout for tiles with grout seams that are 1/8-inch or narrower. Use sanded grout where the seams are wider than 1/8-inch. Then spread the grout over the top of the tile. Force the grout into the joints and then let it set. Once set you have to just wipe the surface clean. Most tilers know how to install a mosaic and make sure the mosaic is embedded evenly.

Any other questions?

Please contact us at mosaiccrafts@outlook.com and we'll be happy to assist further!